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Red Wind Casino, QCI Partner for Enhanced Gaming Experience

Key Points at a Glance

The Nisqually Red Wind Casino has announced a significant new partnership with Quick Custom Intelligence (QCI) that will span the next three years. The aim of this collaboration is to merge QCI’s advanced technology with the casino’s renowned hospitality to improve operational efficiency, refine service quality, and enhance the overall experience for guests.

Technology Meets First-Class Service

Lorena Flores, the Player Development Manager at Nisqually Red Wind Casino, expressed excitement about the partnership, emphasizing the transformative impact that QCI’s platform will have. “We are thrilled to embark on this groundbreaking journey together with QCI. The QCI platform represents a significant advancement for our host team, and we are firmly convinced that it will not only optimize our operations but also raise the standard of service and entertainment we offer to our valued guests,” explained Flores.

Expectations for the Partnership

The partnership will see the implementation of QCI’s innovative solutions, which are expected to enhance the casino’s offerings in Southern Washington. “With QCI’s innovative solutions, we are confident in delivering an unmatched gaming experience in the Southern Washington market. This partnership aligns perfectly with our commitment to excellence and guest satisfaction,” added Flores.

The installation of QCI’s systems is currently underway, with a full launch planned for October 2024. Andrew Cardno, the Chief Technology Officer at QCI, highlighted the importance of the partnership, stating, “At QCI, we place great value on partnerships based on mutual respect, shared vision, and unwavering dedication. Our collaboration with Nisqually Red Wind Casino is an example of such a relationship.”

Impact on the Gaming Experience

The Nisqually Red Wind Casino offers a 46,000 square foot gaming floor with over 1,670 slot machines, as well as Keno and table games such as Blackjack, Three Card Poker, Pai Gow, Roulette, and Craps. This partnership with QCI is expected to further solidify its reputation as a premier destination for gaming and entertainment in the region.

Our Assessment

The partnership between Nisqually Red Wind Casino and Quick Custom Intelligence signals an exciting step forward in the world of casino management and guest experience. By merging cutting-edge technology with proven hospitality, the casino sets new standards in terms of service quality and gaming experience. It will be exciting to watch how this collaboration will transform the gaming experience in Southern Washington.

Sources

– iGaming Team

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